Shiny.DesignStart a project
Process · How we work · No surprisesTaking 2 projects this quarter

Four phases. No theatre.

Most agency processes exist to justify their margin. Ours exist to keep you informed and the software shipping. Fixed fees where it matters. Weekly demos always. No account managers between you and the code.

Phase 01

Scope.

Duration
2 weeks
Commercial
Fixed fee

You don’t need a spec — you need a conversation.

Two weeks, a flat fee, and a plain‑English recommendation at the end. We interview your team, audit what you already have, sketch the solution, and hand over a written proposal with timelines and a realistic budget. You can take that proposal to any other studio — it’s yours.

Included in this phase
  • Stakeholder interviews
  • Technical audit of current systems
  • Prototype or wireframes
  • Costed delivery plan
  • Written recommendation
Phase 02

Design & build.

Duration
Usually 8–16 weeks
Commercial
Weekly progress demos

Same people on the call, in the code, and in support.

From the scoped plan, we build. You see working software every Friday from week one — not status reports, not screenshots, actual running code in your browser. The repo is in your GitHub org from day one. You talk to the people writing the code, because there are no account managers between you and them.

Included in this phase
  • Design in Figma, iterated weekly
  • Code in your own repository
  • Weekly live demo + written update
  • Shared backlog you can add to any time
  • One senior engineer as your main point of contact
Phase 03

Launch.

Duration
2–3 weeks
Commercial
Included

You own the code, the data, the keys, and the decisions.

Before we hand you the keys, we hand you the training. Your team gets onboarding sessions, written docs, and a runbook for the common things that go wrong. Deployment, DNS, monitoring, backups — all set up in your own accounts, so nothing is ever ransomed back to you.

Included in this phase
  • Deployment to your infrastructure
  • Team onboarding and documentation
  • Monitoring, logging, and alerts configured
  • Handover checklist: code, data, accounts, passwords
  • Post‑launch bug warranty
Phase 04

Support.

Duration
Ongoing
Commercial
Retainer

We ship, then we keep shipping.

Software isn’t a project — it’s a relationship. After launch, most clients stay with us on a small retainer: a few hours a month of iteration, bug fixes, and new features as your business grows. No surprises, no lock‑in, cancel any time.

Included in this phase
  • Prioritised bug fixes within an agreed SLA
  • Ongoing small improvements
  • Quarterly health check on dependencies and infra
  • A named engineer who knows your codebase
  • Plain monthly invoice — no hidden fees
/05 — Our promises

Six things we always do.

01

Fixed‑fee discovery

Two weeks, one flat price. Yours to keep, either way.

02

Weekly demos

Friday demo or no invoice. Progress or nothing.

03

Your repo, day one

Code in your GitHub org from the first commit.

04

No account managers

You talk to the engineers. Always.

05

No hidden fees

One line on the invoice. Plain English, plain GBP.

06

No lock‑in

Leave any time. The software keeps running.

/06 — Start your scope

Book a discovery sprint.

Two weeks, fixed fee, written recommendation at the end. If we’re not the right fit, you take the plan and find someone who is. Either way, you leave with clarity.

Currently available
London · Remote across the UK